Frequently asked questions
Everything people ask most often about how PillSeal works, what it costs and where your data lives.
Does the alarm really ring when my phone is on silent?
Yes. PillSeal uses a real iOS alarm rather than a notification, so it rings even when your iPhone is silenced or in a Focus mode such as Do Not Disturb. This is the same mechanism your normal wake-up alarm uses, which is why it cannot be muted away.
What happens if I ignore a dose alarm?
PillSeal brings it back. If you stop the alarm without confirming the dose, it rings again until you take it. If you keep skipping, the dose waits for you on the Today screen so you can still seal it later.
Does PillSeal use facial recognition?
No. The camera confirms that a person is present and bringing a hand up to take the dose. It does not identify who you are, it is not linked to any identity, and it never compares you against any database. All of this runs on your device and no photo is uploaded.
Where is my medication data stored?
Only on your iPhone. PillSeal has no accounts and no server, so your medications, schedules, dose history and sealed photos never leave your device except through your own iCloud or computer backups, which you control. We cannot see any of it.
What does PillSeal cost?
PillSeal Pro is $4.99 per month or $29.99 per year, and both plans begin with a 3-day free trial so you can try the whole app first. Pricing is adjusted for your region. You can cancel anytime in your App Store account settings.
How do I cancel my subscription?
Cancel through Apple, not through us. Open the Settings app on your iPhone, tap your name, then Subscriptions, then PillSeal, then Cancel Subscription. If you cancel during the free trial you will not be charged.
Is there an Android version?
Not yet. PillSeal is built on iOS alarm and on-device camera features that have no direct equivalent on Android, so the first release is iPhone only. Join the waiting list and we will let you know if that changes.
Can PillSeal handle several medications at different times?
Yes. Each medication carries its own schedule, dose and reminder times, and PillSeal builds the full daily plan from them. The Today screen groups everything due at the same time so you take them together in one moment.
Can it remind me to take a dose with food?
Yes. Mark a medication as needing food and PillSeal checks whether you have eaten before the dose is confirmed, so you do not take something on an empty stomach that should not be.
Does PillSeal tell me when to reorder?
Yes. Tell PillSeal how many pills you have and it counts down as you seal each dose, then gives you a friendly heads-up while there is still enough time to get a repeat prescription filled.